Privacy Policy

1. Scope & acceptance

This Privacy Policy applies to the website wixbusinesspro.com (the "Website") and to every interaction you have with Wix Business Pro (operating as Darea Design, owned by Paulo Myller Lima Medeiros) ("we", "us", "our") — including form submissions, email exchanges, WhatsApp messages, project intake, hosting, and ongoing care work.

By using the Website or engaging our services you agree to this Policy. If you do not agree, please do not use the Website or share information with us.

2. Who we are (data controller)

Paulo Myller Lima Medeiros — owner, Wix Business Pro / Darea Design
57 Wessenger Drive, Barrie, Ontario, Canada
Email: info@dareadesign.com
Phone: +1 (705) 994-7372

3. Information we collect

We only collect what we need to do our work. Specifically:

Identifying information you give us

Full name
Email address
Phone number (when you provide one)
Business name, website URL, industry, location
Anything you choose to write in a message, audit request, or brief

Technical information collected automatically

IP address and approximate location (city / region / country)
Browser type, device type, operating system, screen size
Pages viewed, referring URL, time on page, scroll depth
Anonymous error and performance diagnostics

Information from third-party tools

When you pay for a plan, our payment processor (Stripe) collects and processes your payment details directly. We never see or store your full card number, CVV, or banking credentials. We only receive a confirmation, the last four digits, and the plan you bought.

4. How we use your information

To respond to enquiries, audit requests, and quotes
To deliver, support, and invoice the services you purchase
To communicate about your project, hosting, or subscription
To send transactional emails (receipts, status, renewals)
To improve the Website, our offers, and our process
To prevent fraud, abuse, spam, and unauthorized access
To comply with our legal, tax, and accounting obligations

We do not sell, rent, or trade your personal information. We do not use your data to train third-party AI models.

5. Legal basis for processing

We process your information under one or more of these grounds:

Contract — to deliver the services you hired us for.
Consent — when you submit a form, subscribe to the newsletter, or contact us voluntarily.
Legitimate interest — to keep the Website secure, prevent fraud, and improve our services.
Legal obligation — to keep tax and accounting records.

We share information only with vetted service providers (processors) that help us run the business, and only the minimum needed for them to do their job:

Wix.com Ltd. — site hosting, email, and infrastructure for client websites.
Stripe, Inc. — payment processing and subscription billing.
Supabase / Cloud database providers — secure storage of form submissions and project data.
Email delivery providers — transactional and contact emails.
Google Analytics — anonymized traffic measurement.
Professional advisors — accountants, lawyers, when required by law.

We may also disclose information if required by court order, subpoena, or other legal process, or to protect our rights, safety, or property.

7. How long we keep it

Contact / audit form submissions: up to 3 years from last contact.
Active client records: for the duration of the relationship plus 7 years (Canadian tax retention rules).
Newsletter subscribers: until you unsubscribe.
Server logs and analytics: typically 14 to 26 months.

You may request earlier deletion at any time (see "Your rights").

8. How we protect your information

HTTPS / TLS encryption in transit on every page.
Encryption at rest on our database and backups.
Role-based access — only the people who need data can see it.
Strong passwords and two-factor authentication on internal tools.
Routine deletion of data we no longer need.
Written internal procedures for handling personal information.

No system is 100% secure. While we use reasonable safeguards, we cannot guarantee absolute security and accept no liability for breaches outside our reasonable control.

9. Cookies & analytics

The Website uses a small number of first-party cookies to remember your theme preference and to keep navigation working smoothly. We use Google Analytics to understand aggregate, anonymized traffic patterns. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. You can also block or delete cookies in your browser settings at any time.

10. Your rights

Under Canadian PIPEDA (and similar laws elsewhere), you have the right to:

Access the personal information we hold about you.
Receive a copy of it in a portable format.
Have it corrected if inaccurate or incomplete.
Withdraw your consent to processing.
Request deletion (subject to legal retention requirements).
Restrict or object to certain processing.
Lodge a complaint with the Office of the Privacy Commissioner of Canada (1-800-282-1376).
Opt out of marketing communications.

To exercise any right, email info@dareadesign.com with the subject line "Privacy Request". We may need to verify your identity first. We respond to most requests within 30 days.

11. International data transfers

Our hosting and processing infrastructure is primarily in Canada and the United States. Some of our processors (Wix, Stripe, Google) operate globally and may process data outside Canada. By using the Website you consent to these transfers, which are protected by the providers' standard contractual clauses and security standards.

12. Children's privacy

The Website is intended for a general business audience and is not directed to children under 18. We do not knowingly collect information from children. If you believe a child has submitted information, contact us and we will delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be highlighted on the Website. Continued use of the Website after a change constitutes acceptance of the revised policy.

14. Contact us

Questions, complaints, or requests about this Policy:

info@dareadesign.com

Phone

+1 (705) 994-7372